Hello there, savvy company owners, cunning sales managers, and shrewd staff trainers! Strap in for a wild ride as we explore five playful strategies to transform your product training from dull to delightful. Get ready to elevate your team’s expertise and make learning a blast!

The Great Gamification

Ever noticed how people can remember all 151 original Pokémon but forget product features the minute they step out of a training session? The secret—gamification. When you turn learning into a game, information sticks.

• Make a trivia day with product-related questions.
• Incorporate levels and rewards for different knowledge milestones.
• Invite team members to create their product quizzes.

Anecdotes Ahoy!

Stories sell, and the same goes for learning. Share entertaining anecdotes about your products to spice up the facts and figures.

• Encourage storytelling around product designs and features.
• Create characters or mascots that represent products.
• Use these stories during team meetings to refresh product knowledge.

Role-play Rumble

Role-playing isn’t just for the theater folk. It’s a dynamic way to engage your team and put knowledge into practice.

• Organize impromptu skits featuring common customer scenarios.
• Foster a low-stakes environment where mistakes are welcome as opportunities to learn.
• Record role-plays for review and create a ‘best of’ reel for laughs and learning.

Unleash the Power of Peer Learning

Encourage your team members to turn into teachers. Each person has a unique understanding of your products, and who better to learn from than a peer?

• Organize ‘teach-back’ sessions where staff explain products or features to each other.
• Pair up team members for cross-training.
• Create a knowledge-sharing platform where staff can post insights and tips.

Collaborative Competition

Healthy competition can light a fire under your team. Establish a sales challenge or product knowledge competition with fun incentives.

• Track sales or quiz scores on a public leaderboard.
• Offer unique prizes for those who excel in product knowledge.
• Hold a monthly award ceremony to celebrate top performers.

When Fun Falls Flat

Without these playful practices, what’s at stake? Imagine a customer inquiring about a product feature, only to be met with blank stares or, worse, incorrect information. A team that isn’t engaged is a team at risk of losing sales, credibility, and confidence.

Don’t Fly Solo, Get Sqilz

Want to ensure your staff’s product knowledge is sharp as a tack? Use the Sqilz app to gamify your product knowledge and increase the efficiency of your salespeople. Revolutionize training with interactive content, real-time feedback, and competitive play. Tap into the power of fun to keep your team engaged, informed, and ahead of the curve!

Discover Sqilz Today